FAQs

🧵 Product Condition & Product Care

Yes, our products are handcrafted, which means slight variations in color, texture, or design may occur. These nuances add to the uniqueness of each piece.​

To maintain the quality and longevity of your garments:

  • Dry clean or hand wash with mild detergent.
  • Avoid machine washing.
  • Do not soak or wring the fabric.
  • Dry in shade to prevent color fading.​

📦 Shipping & Delivery

Yes, we provide free shipping across India on all orders.

Orders are typically dispatched within 1–3 business days. Delivery times vary based on your location, but most orders arrive within 5–7 business days.​

Currently, we ship only within India.

📍 Order Status & Tracking

Once your order is shipped, you'll receive an email with the tracking details. You can use this information to monitor your shipment's progress.​

If you haven't received tracking details within 3 business days of placing your order, please contact our customer support team for assistance.

💳 Orders & Payment Policy

We accept various payment methods, including:

  • Credit/Debit Cards
  • Net Banking
  • UPI
  • Wallets

Yes, we use secure payment gateways to ensure your transaction details are protected.​

We don’t offer any cash on Delivery.

❌ Cancellation Policy

Orders can be canceled within 24 hours of placement. To cancel, please contact our customer support team promptly.​

After 24 hours, cancellations may not be possible as the order might have already been processed or shipped.

🔄 Return & Exchange

We don’t accept any returns & exchanges

To initiate a return or exchange, please contact our customer support team with your order details and reason for return.​

Customized or altered products are not eligible for return or exchange.